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p{margin:0 0 12px}.shell-placeholder p:last-child{margin-bottom:0}.shell-placeholder code{background:var(--sunken);border-radius:4px;padding:1px 5px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.85em}.shell-placeholder-note{color:var(--muted);font-size:13px}@media (width<=760px){.shell{flex-direction:column;height:auto}.shell-nav{border-right:none;border-bottom:1px solid var(--line);flex:none;width:auto;height:auto}.shell-main{height:auto;overflow:visible}.shell-topbar{padding:16px 20px 0}.shell-hosts{display:block}.shell-pane-host{padding:12px 20px 20px;overflow:visible}}.fac{flex-direction:column;gap:14px;display:flex}.fac-controls{flex-wrap:wrap;align-items:flex-end;gap:18px;display:flex}.fac-picker{color:var(--muted);flex-direction:column;gap:4px;font-size:12px;display:flex}.fac-picker select{min-width:220px}.fac-inactive-toggle{color:var(--ink);align-items:center;gap:6px;font-size:13px;display:flex}.fac-search{align-items:center;gap:10px;margin:12px 0 4px;display:flex}.fac-search-input{flex:1;max-width:360px}.sl-search-field{flex:1;min-width:240px}.sl-list-meta{color:var(--text-muted);grid-column:1/-1;font-size:12px}.sop-doc h2{color:var(--text);flex-wrap:wrap;align-items:center;gap:12px;margin:0 0 6px;display:flex}.sop-doc-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.sop-doc-head h2{margin:0 0 6px}.sl-download{flex:none;position:relative}.sl-download-menu{z-index:20;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);flex-direction:column;min-width:210px;padding:4px;display:flex;position:absolute;top:calc(100% + 4px);right:0;box-shadow:0 6px 20px #14261c1f}.sl-download-item{font:inherit;text-align:left;cursor:pointer;white-space:nowrap;color:var(--text);background:0 0;border:0;border-radius:6px;padding:8px 10px}.sl-download-item:hover:not(:disabled){background:var(--sunken)}.sl-download-item:disabled{color:var(--text-muted);cursor:default}.sl-download .fac-error{margin:6px 0 0}.ct-facpick{border:1px solid var(--border);border-radius:6px;flex-direction:column;gap:4px;max-height:160px;padding:8px;display:flex;overflow-y:auto}.ct-facpick-item{color:var(--ink);align-items:center;gap:6px;font-size:13px;display:flex}.fac-body{grid-template-columns:300px minmax(0,1fr);align-items:start;gap:18px;display:grid}.fac-list{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.fac-list-item{text-align:left;width:100%;font:inherit;cursor:pointer;border-radius:var(--radius);background:var(--sunken);border:1px solid #0000;grid-template-columns:1fr auto;gap:2px 8px;padding:10px 12px;display:grid}.fac-list-item:hover{border-color:var(--border-strong)}.fac-list-item.selected{border-color:var(--brand);background:var(--brand-tint)}.fac-list-item.inactive{opacity:.7}.fac-list-name{color:var(--ink);font-weight:600}.fac-list-addr{color:var(--text-muted);grid-column:1/-1;font-size:12px}.ct-row-title{color:var(--muted);grid-column:1/-1;font-size:12px}.ct-row-title.ct-row-empty{opacity:.5;font-style:italic}.ct-row-client{color:var(--muted);opacity:.8;grid-column:1/-1;font-size:12px}.fac-pill{align-self:center}.fac-pill.off{background:var(--sunken);color:var(--text-muted);border-color:var(--border)}.fac-editor-wrap{min-width:0}.fac-form{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);flex-direction:column;gap:12px;padding:18px 20px;display:flex;position:relative}.fac-form h2{color:var(--text);margin:0 0 4px;font-size:18px}.fac-field{color:var(--muted);flex-direction:column;gap:3px;font-size:12px;display:flex}.fac-field input{color:var(--ink);font-size:14px}.fac-field.has-error input{border-color:var(--danger)}.fac-field-error{color:var(--danger);font-size:12px}.fac-row2{grid-template-columns:1fr 1fr;gap:12px;display:grid}.fac-coords{border:1px solid var(--line);border-radius:var(--radius);margin:0;padding:8px 12px 12px}.fac-coords legend{color:var(--muted);padding:0 4px;font-size:12px}.fac-note-inline{color:var(--muted);font-weight:400}.fac-warn{color:var(--warn-ink);background:var(--warn-bg);border:1px solid var(--warn-line);border-radius:6px;margin:8px 0 0;padding:6px 9px;font-size:12px}.fac-active{border-top:1px solid var(--line);align-items:center;gap:12px;padding-top:12px;display:flex}.fac-active-state{font-size:13px;font-weight:600}.fac-active-state.on{color:var(--cedar-dark)}.fac-active-state.off{color:var(--muted)}.fac-actions{gap:8px;display:flex}.fac-error{color:var(--danger);font-size:13px}.fac-empty{color:var(--muted);font-size:14px}.fac-phase2{border-top:1px solid var(--line);padding-top:12px}.fac-phase2-head{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);align-items:center;gap:8px;font-size:12px;font-weight:600;display:flex}.fac-phase2-tag{text-transform:none;letter-spacing:0;color:var(--info-ink);background:var(--info-bg);border:1px solid var(--info-line);border-radius:999px;padding:1px 7px;font-size:11px;font-weight:500}.fac-caps{color:var(--ink);margin:8px 0 0;padding-left:18px;font-size:13px}.fac-phase2-meta{color:var(--muted);margin:8px 0 0;font-size:12px}.fac-modal{background:var(--overlay);z-index:50;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.fac-modal-card{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);max-width:440px;padding:22px 24px}.fac-modal-card h3{margin:0 0 8px;font-size:17px}.fac-modal-card p{margin:0 0 14px;line-height:1.5}.calllog-card{width:100%;max-width:460px}.calllog-card .field{margin-bottom:14px}.calllog-suggested-note{color:var(--muted,#5a6b60);background:var(--chip-neutral-bg,#14261c0f);border-radius:8px;margin:0 0 14px;padding:8px 10px;font-size:13px}.calllog-hint{color:var(--muted,#5a6b60);margin:0 0 12px;font-size:13px}.calllog-actions{justify-content:flex-end;gap:10px;margin-top:4px;display:flex}select.suggested,input.suggested{border-style:dashed;box-shadow:0 0 0 2px #3c8c5a2e}.callbar{align-items:center;gap:12px;margin-right:auto;display:flex}.callbar-status{color:var(--text,#142a1e);align-items:center;gap:7px;font-size:13px;font-weight:600;display:inline-flex}.callbar-idle{color:var(--muted,#5a6b60);font-weight:500}.callbar-elapsed{font-variant-numeric:tabular-nums;color:var(--muted,#5a6b60);font-weight:600}.callbar-dot{background:#d64545;border-radius:50%;width:9px;height:9px;animation:1.6s ease-in-out infinite callbar-pulse;box-shadow:0 0 0 3px #d645452e}@keyframes callbar-pulse{0%,to{opacity:1}50%{opacity:.4}}.callbar-incoming .callbar-dot{background:#d9a23a;box-shadow:0 0 0 3px #d9a23a33}.callbar-source{color:var(--muted,#5a6b60);opacity:.8;border:1px solid;border-radius:4px;padding:0 5px;font-size:11px;font-weight:600}.console-surface{flex-direction:column;flex:1;min-height:0;display:flex}.console-surface .callbar{border-bottom:1px solid var(--border,#14261c1a);background:var(--card,#fff);flex:none;justify-content:flex-end;margin-right:0;padding:8px 16px}.console-surface .workspace{flex:auto;min-height:0}.calls-toolbar{align-items:center;gap:var(--space-3);margin-bottom:var(--space-3);justify-content:flex-end;display:flex}.calls-toolbar 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solid var(--border);flex-direction:column;gap:2px;margin:4px 0 0;list-style:none;display:flex}.calls-dist-subrow{justify-content:space-between;align-items:baseline;gap:var(--space-2);color:var(--text-muted);font-size:12px;display:flex}.calls-dist-sublabel{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.calls-dist-subcount{font-variant-numeric:tabular-nums;flex:none}.calls-dist-submore{color:var(--text-muted);font-size:12px;font-style:italic}.calls-agent-table{border-collapse:collapse;width:100%;font-size:14px}.calls-agent-table th,.calls-agent-table td{text-align:left;padding:var(--space-1) var(--space-2);border-bottom:1px solid var(--border)}.calls-agent-table th{color:var(--text-muted);font-weight:600}.calls-agent-table td:nth-child(2),.calls-agent-table th:nth-child(2){text-align:right}.calls-agent-calls{font-variant-numeric:tabular-nums}.calls-agent-calls .calls-dist-pct{margin-left:4px}.phone-activity{margin-top:var(--space-4)}.phone-activity 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.12s}.calls-chart-count{text-align:center;color:var(--text-muted);font-variant-numeric:tabular-nums;pointer-events:none;margin-bottom:2px;font-size:9px;line-height:1;position:absolute;left:0;right:0}.calls-chart-axis{gap:3px;margin-top:4px;display:flex}.calls-chart-tick{text-align:center;min-width:0;color:var(--text-muted);font-variant-numeric:tabular-nums;white-space:nowrap;flex:1 1 0;font-size:10px;overflow:hidden}.calls-chart--muted .calls-chart-fill{background:var(--border)}.calls-chart--muted .calls-chart-bars{opacity:.7}.calls-log-table{border-collapse:collapse;width:100%;font-size:13.5px}.calls-log-table th,.calls-log-table td{text-align:left;padding:var(--space-1) var(--space-2);border-bottom:1px solid var(--border);vertical-align:top}.calls-log-table 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select{min-width:200px}.cap-add-hint{color:var(--muted);font-size:11px}.fac-nudge{background:var(--warn-bg);border:1px solid var(--warn-line);color:var(--warn-ink);border-radius:var(--radius);justify-content:space-between;align-items:center;gap:10px;margin:8px 10px 0;padding:8px 12px;font-size:13px;display:flex}.sop{flex-direction:column;gap:16px;display:flex;position:relative}.sop-sub{color:var(--text-muted);margin:0;font-size:14.5px}.sop-controls{flex-wrap:wrap;align-items:flex-end;gap:16px;display:flex}.sop-control{flex-direction:column;gap:6px;display:flex}.sop-control-label{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);font-size:12px;font-weight:700}.sop-control select{min-width:220px}.sop-label{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin-bottom:6px;font-size:12px;font-weight:600}.sop-chips{flex-wrap:wrap;gap:8px;display:flex}.sop-chip{white-space:normal;text-align:left}.sop-chip-dynamic{border-left:3px solid var(--brand-bright)}.sop-ask{align-items:center;gap:10px;display:flex}.sop-ask-input{flex:1}.sop-loading{color:var(--muted);padding:10px 0;font-size:14px}@property --sop-thinking-angle{syntax:"<angle>";inherits:false;initial-value:0deg}:root{--sop-thinking-font:"Orbitron", system-ui, sans-serif;--sop-thinking-blue:#2563eb;--sop-thinking-glow:#2563eb73;--sop-thinking-bg:#f3f6ff;--sop-dim-bg:radial-gradient(circle at 57% 42%, #0a123466 0%, #0a12349e 62%);--sop-particle-size:4px;--sop-particle-glow:0 0 7px 1px #2563ebb3;--sop-particle-peak:.85;--sop-fx-dim:1;--sop-fx-orbit:sop-thinking-spin 2.5s linear infinite;--sop-fx-breathe:sop-thinking-breathe 4s ease-in-out infinite;--sop-fx-sweep:sop-thinking-sweep 3s linear infinite;--sop-fx-particles:block}:root[data-theme=dark]{--sop-thinking-blue:#9ccaff;--sop-thinking-glow:#8cc4ff73;--sop-thinking-bg:var(--surface);--sop-dim-bg:radial-gradient(circle at 57% 42%, #00000057 0%, #00000094 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